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Implementation Specialist

AllMeds and iSalus - Implementation – Indianapolis, Indiana
Department AllMeds and iSalus - Implementation
Employment Type Full Time

Implementation Specialists are responsible for assisting new iSalus customers in successfully implementing iSalus solutions into their practice. The specialist focuses on the clinical experience and requires an in-depth understanding of the healthcare industry as a whole.


iSalus Healthcare is a multi-dimensional, patient-driven, technologically enabled company.

We provide an all-in-one, superior Electronic Medical Records (EMR) solution for medium to large-sized practices across the United States.  In addition, we offer Revenue Cycle and Chronic Care Management services as well.

 What You’ll Be Doing:

  • Manage multiple implementations at any given time.
  • Provide timely, accurate, and meaningful feedback to customers as questions arise.
  • Instruct practices on new and upcoming regulations such as Meaningful Use & MACRA.
  • Provide one-on-one training with all new customers.
  • Track implementation activity in Salesforce.com and iSalus’ proprietary systems.
  • Participate in continuing education in healthcare and software related areas.
  • Participate in Quality Assurance and Product Testing of newly developed features.
Required Qualifications
  • Bachelor’s degree required
  • Electronic Medical Records or Practice Management experience required.
  • Healthcare experience required.
Desired Skills & Knowledge:
  • Experience/background in the Urology Specialty a plus. 
  • Strong analytical skills, ability to conduct research, creatively solve problems, and deal with ambiguity
  • Ability to dissect complex practice workflows with the intent to configure the requirements and drive effective system solutions.
  • Strong training skills accompanied with a high level of professionalism
  • Highly developed verbal and written communication skills
  • Able to read, analyze, and interpret complex documents
  • Independent, logical, strategic thinker with high focus and attention to detail
  • Expert computer skills including Microsoft Office, Word, Excel
  • Excellent organizational skills; ability to multitask, set priorities, and meet deadlines

 Benefits and Perks

  • Competitive salary
  • Robust medical benefits & 401k
  • Gym stipend
  • Start with 17 days of PTO and your birthday off
  • Snacks, lunches, and happy hours
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  • Location
    Indianapolis, Indiana
  • Department
    AllMeds and iSalus - Implementation
  • Employment Type
    Full Time
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