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Evercommerce

Implementation Specialist

AllMeds and iSalus - Implementation – Indianapolis, Indiana
Department AllMeds and iSalus - Implementation
Employment Type Full Time

You:
Implementation Specialists are responsible for assisting new iSalus customers in successfully implementing iSalus solutions into their practice. The specialist focuses on the clinical experience and requires an in-depth understanding of the healthcare industry as a whole.

Us:

iSalus Healthcare is a multi-dimensional, patient-driven, technologically enabled company.

We provide an all-in-one, superior Electronic Medical Records (EMR) solution for medium to large-sized practices across the United States.  In addition, we offer Revenue Cycle and Chronic Care Management services as well.

 What You’ll Be Doing:

  • Manage multiple implementations at any given time.
  • Provide timely, accurate, and meaningful feedback to customers as questions arise.
  • Instruct practices on new and upcoming regulations such as Meaningful Use & MACRA.
  • Provide one-on-one training with all new customers.
  • Track implementation activity in Salesforce.com and iSalus’ proprietary systems.
  • Participate in continuing education in healthcare and software related areas.
  • Participate in Quality Assurance and Product Testing of newly developed features.
Required Qualifications
  • Bachelor’s degree required
  • Electronic Medical Records or Practice Management experience required.
  • Healthcare experience required.
Desired Skills & Knowledge:
  • Experience/background in the Urology Specialty a plus. 
  • Strong analytical skills, ability to conduct research, creatively solve problems, and deal with ambiguity
  • Ability to dissect complex practice workflows with the intent to configure the requirements and drive effective system solutions.
  • Strong training skills accompanied with a high level of professionalism
  • Highly developed verbal and written communication skills
  • Able to read, analyze, and interpret complex documents
  • Independent, logical, strategic thinker with high focus and attention to detail
  • Expert computer skills including Microsoft Office, Word, Excel
  • Excellent organizational skills; ability to multitask, set priorities, and meet deadlines

 Benefits and Perks

  • Competitive salary
  • Robust medical benefits & 401k
  • Gym stipend
  • Start with 17 days of PTO and your birthday off
  • Snacks, lunches, and happy hours
Thank You
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  • Location
    Indianapolis, Indiana
  • Department
    AllMeds and iSalus - Implementation
  • Employment Type
    Full Time
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